Director of Sales & Marketing

We are seeking a dynamic and results-driven Director of Sales & Marketing to lead and scale our revenue engine. This role will own the full go-to-market strategy across residential, SMB, and enterprise segments, aligning sales execution with brand, demand generation, and customer growth initiatives.

• Develop and execute a comprehensive sales strategy to drive subscriber growth and revenue across all segments (MDU, residential, SMB, enterprise)
• Build, lead, and scale a high-performing sales organization (inside sales, field sales, channel partners)
• Establish KPIs, forecasts, and pipeline management processes to ensure consistent revenue attainment
• Identify and close strategic partnerships (MDU owners, developers, municipalities, channel partners)

• Own and execute integrated marketing strategies including digital, field marketing, brand, and community engagement
• Drive demand generation campaigns to support new market launches and network expansions
• Oversee customer acquisition funnels, CAC optimization, and lead conversion metrics
• Manage brand positioning and messaging to differentiate in competitive fiber and broadband markets

• Partner with operations, network, and product teams to align market launches with sales and marketing plans
• Develop pricing, packaging, and promotional strategies based on competitive and market insights
• Support new market entry strategies, including pre-launch and launch campaigns

• Build scalable processes, tools, and reporting across CRM, marketing automation, and analytics platforms
• Manage budgets across sales and marketing functions with a focus on ROI and efficient growth
• Provide regular reporting and insights to executive leadership and investors

• Leverage market data, competitive intelligence, and customer feedback to refine strategy
• Champion customer experience across the lifecycle, from acquisition through retention

• 8-12+ years of experience in sales and/or marketing leadership within telecommunications, ISP, fiber, or related technology sectors
• Proven track record of driving revenue growth in a high-growth or startup environment
• Experience selling fiber, broadband, or network solutions to residential, MDU, and/or enterprise customers
• Strong leadership experience building and managing sales and marketing teams
• Deep understanding of telecom sales cycles, channel models, and infrastructure-driven go-to-market strategies
• Experience with CRM and marketing automation platforms (e.g., Salesforce, Hub Spot)
• Data-driven mindset with strong analytical and forecasting capabilities
• Excellent communication, leadership, and cross-functional collaboration skills

• Experience in fiber overbuilds, greenfield market launches, or rapid network expansion
• Background in MDU/bulk agreements, municipal partnerships, or channel sales
• MBA or relevant advanced degree (preferred but not required)