Salesforce Developer

Salesforce Developer

We are seeking an experienced Salesforce Developer who will be the technical engine for our Salesforce ecosystem. This role demands deep proficiency in Lightning Web Components (LWC/Aura), APEX, and advanced programmatic development within Salesforce Service Cloud and Field Service Lightning (FSL). Candidates should also bring expertise in Agentforce / AI-agent frameworks, integration architecture, and delivery of large-scale Salesforce implementations across Sales, Service & Field operations.

• Design, build, and deliver robust Salesforce solutions using Lightning Web Components, Aura components, and APEX classes/triggers, utilizing best practices and optimized code for performance and scalability.
• Lead development efforts in Agentforce (sales, service, and field AI agents) and develop integrations to embed intelligent automation into agent and field workflows.
• Configure and extend Service Cloud features for call center agents, omni-channel routing, case management, and custom automation.
• Implement Field Service Lightning (FSL) workflows (service territories, work orders, dispatcher console, mobile field app customizations) for emergency roadside operations.
• Integrate Salesforce with external systems and platforms via APIs (REST/SOAP), Platform Events, middleware (e.g., Mule Soft), and manage data flows across Sales Cloud, Service Cloud, FSL, and other systems.
• Engage with architects and business teams to translate requirements into technical solutions, document architecture, write technical specifications, and deploy solutions using modern Dev Ops practices (SFDX, CI/CD).
• Enforce code quality, security controls, and governance standards (sharing/security model, bulk processing, governor limits) and mentor junior developers.
• Stay current with Salesforce releases and best practices, proactively recommending platform improvements and innovations.

• Bachelor’s degree in Computer Science, Engineering or a related field.
• Minimum 5+ years of hands‑on Salesforce development experience in enterprise settings, including large‑scale multi‑cloud implementations.
• Extensive experience with Lightning Web Components (LWC) and/or Aura components, APEX programming (classes, triggers, batch/queueable jobs), and Salesforce Service Cloud configuration and customization.
• Proficiency in Field Service Lightning implementation (service territories, scheduling/dispatch, mobile field app).
• Experience with integration frameworks: REST/SOAP APIs, Platform Events, Change Data Capture.
• Knowledge of modern Salesforce Dev Ops tools (SFDX, Git, CI/CD pipelines).
• Strong understanding of Salesforce security/sharing model, data modelling, and SOQL/SOSL.
• Proven track record delivering enterprise Salesforce solutions, collaborating across teams, and taking end‑to‑end ownership of technical delivery.

• Salesforce certifications such as Platform Developer I & II, Service Cloud Consultant, Field Service Lightning Consultant, Agentforce/Einstein certifications.
• Experience developing and deploying Agentforce or AI‑based digital agent solutions.
• Experience in the insurance, field service or roadside assistance domain.
• Familiarity with middleware platforms (Mule Soft, Dell Boomi) and third‑party system integrations (telemetry, dispatch, repair networks).
• Strong leadership, mentoring capability, and ability to set technical direction and standards.

• Exceptional problem‑solving, debugging and performance‑tuning skills in Salesforce contexts (governor limits, bulk processing).
• Excellent communication, able to articulate technical issues to non‑technical stakeholders and collaborate with cross‑functional teams.
• Hands‑on, delivery‑oriented mindset, comfortable with rapid change and innovation.
• Commitment to continual learning, especially in advanced/developing areas like AI agents, automation, and large‑scale orchestration.

• Health coverage for medical, dental, vision.
• 401(K) savings plan with company match and pension.
• Tuition assistance.
• Floating holidays and PTO for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts (membership, insurance, travel, entertainment, services and more!).

AAA is an Equal Opportunity Employer. Our organization participates in E-Verify.