Cashier, Retail

Job Details

Job Location:

12 2421 E Hwy 190 - Copperas Cove, TX 76522

Position Type:
Full Time Salary Range: $13.00 Hourly Job Summary

The Cashier supports the mission of Heart of Texas Goodwill Industries by providing courteous customer service, accurately processing customer purchases, and assisting with overall store operations. This position operates the cash register, supports merchandise recovery and display areas, assists customers, and follows store procedures to ensure an efficient, professional, and welcoming retail environment.

The following duties are representative of the essential functions of this position. Additional duties may be assigned as operational needs require.

• Greets customers as they enter the store.
• Assists customers in finding items and answering questions.
• Provides courteous and professional service at all times.
• Bags merchandise and assists with carrying purchases to vehicles as needed.
• Answers telephones and directs calls appropriately.

• Performs all cash register duties accurately and efficiently.
• Counts cash drawer at the beginning and end of shift.
• Ensures two initials are included on Daily Deposit and Bank Deposit forms.
• Follows all cashier training manual procedures and store cash-handling requirements.

• Maintains display areas, racks, shelves, and special displays, including new goods.
• Removes outdated items and restocks merchandise as needed.
• Assists with maintaining a clean, organized, and customer-ready sales floor.

• Monitors dressing rooms and restrooms, maintains cleanliness, and reports any issues.
• Observes for theft and other security concerns and reports concerns to management.
• Follows safety procedures and uses required safety equipment as assigned.

• Suggests improvements in workflow or operations to increase efficiency.
• Follows all rules and procedures in the personnel handbook and cashier training manual.
• Promotes the mission, values, goals, and objectives of Heart of Texas Goodwill Industries.
• Other Duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

A criminal background check is required and will be conducted in accordance with applicable law and Goodwill policy.

This role requires the ability to communicate with customers, team members, and supervisors in a professional retail environment.

This role requires the ability to follow basic written and verbal instructions and perform basic cash-handling and customer service duties.

Minimum Requirements

• High school diploma or equivalent preferred, but all educational backgrounds considered.
• Up to one month of related retail, cashiering, customer service, or related experience or training preferred.
• Equivalent combination of education, experience, and training may be considered.
• Previous cash-handling or POS/register experience preferred.

• Ability to provide courteous and professional customer service.
• Ability to perform basic addition and subtraction.
• Ability to follow simple one- or two-step instructions and handle standardized situations with minimal variables.
• Ability to read and interpret basic documents, labels, price tags, receipts, and store procedures.
• Ability to operate a cash register/POS system and related store equipment.
• Strong interpersonal skills and ability to work with a diverse customer base.
• Strong attention to detail and accuracy.
• Ability to maintain professionalism, dependability, and accountability in a retail environment.
• Ability to follow safety, security, cash-handling, and store operating procedures.

• Customer Service Excellence
• Sales Floor Support & Merchandise Recovery
• Attention to Detail
• Time Management & Dependability
• Mission, Integrity & Accountability
• Cash Handling & Transaction Accuracy
• Communication & Interpersonal Skills
• Safety & Security Awareness
• Teamwork & Cooperation
• Problem-Solving & Adaptability

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Remain in a stationary position and move throughout the sales floor for extended periods during the workday.
• Operate a cash register/POS system, scanner, telephone, and other standard store equipment.
• Communicate and exchange information with customers, donors, team members, and supervisors in a retail environment.
• Read and review price tags, receipts, register screens, signage, forms, and other store-related…