Receptionist, Administrative​/Clerical

Clark Freightways is a leading BC-based freight carrier, privately owned and operated since 1957. Consistent practice of our founding values of Integrity, Accountability and Teamwork has helped us build our reputation as a reliable freight carrier, and a fair employer.

We are currently seeking a dedicated Receptionist to join our team. The successful candidate will be responsible for creating a welcoming environment for the company, its external and internal customers, and guests; directs, routes and coordinates business communication; and responds to inquiries.

Reception

• Answers and directs all incoming calls in a polite, professional and timely manner
• Greets clients upon arrival, provides visitor orientation and connects them with the appropriate on‑staff host
• Co-ordinates courier traffic, advises when parcels arrive and have delivered internally if required
• Monitors incoming general e‑mail and directs to appropriate parties.
• Takes accurate and complete messages & ensures the message gets to the appropriate recipient

Truck Mail

• Receives, processes and sorts "Truck Mail" inbound from branches and agents for internal customers
• Completes truck mail delivery in Truckmate then signs and scans in POD image
• Receives, processes and sorts all mail
• Copies and highlights all cheques for Accounts Receivable Department
• Runs a tape for deposit and provides to POD Clerk
• Assists with outbound mail
• Compiles scanned forms by the month for filing.
• Maintains neat and orderly reception area
• Assists with minor telephone programming issues as needed
• Maintains accurate internal extension list and Branch/Agent information
• Assists Customer Service Rep with company employee clothing program when required
• Assists Customer Service Rep with Union Gospel Mission support and programs when required
• Manages missing BOL image report
• Assists with Unbilled report
• Participates in Social Committee
• Assists with mail out of weekly invoices
• Provides Accounts Receivable Department with invoice reprints as required
• Assists various departments with administrative support as required
• Manages coffee inventory and PO
• Processes all credit card payments
• Performs other related duties as assigned

• Completion of a recognized post‑secondary education in Business Administration or a related field, with two (2) years' experience in an office environment; or an equivalent combination of education, training and experience.
• Knowledge of Freight Industry preferred
• Experience with multi‑line telephone system
• Advanced level use of the Microsoft Office suite of programs with basic to intermediate knowledge in Excel
• Demonstrated understanding of filing systems and file management
• Ability to work effectively as part of a team; collaborating with others to achieve goals and objectives
• Exceptional interpersonal and customer relations skills
• Positive attitude that communicates job related issues with a constructive, problem solving approach
• Excellent communication skills, both written and oral, in order to be effective in requesting and delivering information
• Highly organized with a proven ability to effectively prioritize work to meet deadlines
• Ability to work independently, problem solve and be attentive to details
• Ability to maintain a high degree of confidentiality and commitment to service excellence
• Ability to function effectively in a dynamic, fast paced environment
• Flexibility to work different shifts and overtime as required

• Starting rate of $22.29 Per Hour
• Extended Health and Dental
• Employee Assistance Program
• Opportunity to work with a leading freight organization, proudly serving BC