Receptionist, Administrative​/Clerical

Clark Freightways is a leading BC-based freight carrier, privately owned and operated since 1957. Consistent practice of our founding values of Integrity, Accountability and Teamwork has helped us build our reputation as a reliable freight carrier, and a fair employer.

We are currently seeking a dedicated Receptionist to join our team. The successful candidate will be responsible for creating a welcoming environment for the company, its external and internal customers, and guests; directs, routes and coordinates business communication; and responds to inquiries.

What You’ll Do:

Reception

Answers and directs all incoming calls in a polite, professional and timely manner

Greets clients upon arrival, provides visitor orientation and connects them with the appropriate on‑staff host

Co-ordinates courier traffic, advises when parcels arrive and have delivered internally if required

Monitors incoming general e‑mail and directs to appropriate parties.

Takes accurate and complete messages & ensures the message gets to the appropriate recipient

Truck Mail

Receives, processes and sorts "Truck Mail" inbound from branches and agents for internal customers

Completes truck mail delivery in Truckmate then signs and scans in POD image

Receives, processes and sorts all mail

Copies and highlights all cheques for Accounts Receivable Department

Runs a tape for deposit and provides to POD Clerk

Assists with outbound mail

Compiles scanned forms by the month for filing.

Maintains neat and orderly reception area

Assists with minor telephone programming issues as needed

Maintains accurate internal extension list and Branch/Agent information

Assists Customer Service Rep with company employee clothing program when required

Assists Customer Service Rep with Union Gospel Mission support and programs when required

Manages missing BOL image report

Assists with Unbilled report

Participates in Social Committee

Assists with mail out of weekly invoices

Provides Accounts Receivable Department with invoice reprints as required

Assists various departments with administrative support as required

Manages coffee inventory and PO

Processes all credit card payments

Performs other related duties as assigned

What You Have:

Completion of a recognized post‑secondary education in Business Administration or a related field, with two (2) years' experience in an office environment; or an equivalent combination of education, training and experience.

Knowledge of Freight Industry preferred

Experience with multi‑line telephone system

Advanced level use of the Microsoft Office suite of programs with basic to intermediate knowledge in Excel

Demonstrated understanding of filing systems and file management

Ability to work effectively as part of a team; collaborating with others to achieve goals and objectives

Exceptional interpersonal and customer relations skills

Positive attitude that communicates job related issues with a constructive, problem solving approach

Excellent communication skills, both written and oral, in order to be effective in requesting and delivering information

Highly organized with a proven ability to effectively prioritize work to meet deadlines

Ability to work independently, problem solve and be attentive to details

Ability to maintain a high degree of confidentiality and commitment to service excellence

Ability to function effectively in a dynamic, fast paced environment

Flexibility to work different shifts and overtime as required

Why Apply?

Starting rate of $22.29 Per Hour

Extended Health and Dental

Employee Assistance Program

Opportunity to work with a leading freight organization, proudly serving BC

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