Manager, Learning and Development

2000 Brigantine Dr, Coquitlam, BC V3K 7B5, Canada

Posted Friday, February 13, 2026 at 11:00 a.m.

Schedule:
Monday to Friday, 8:00 am – 4:30 pm (flexible);
Hybrid

The Manager, Learning & Development will play a pivotal role in transforming compliance training across multiple regulated areas, including GMP, Quality, and Safety. This role serves as a trusted advisor and partner to internal stakeholders, leading the shift from traditional SOP‑based training toward competency‑based, practical, and engaging learning experiences.

As a calm, consultative, and strategic L&D professional, the Manager, Learning & Development, will design and deliver effective training solutions, collaborate closely with technical SMEs, and guide a Training Coordinator. Reporting to the Director, Talent Acquisition & Development, this role will support a strong learning culture rooted in the organization’s Core Values—including Sustainability (people, planet, and profit)—and help shape a scalable, modern compliance training framework for long‑term success.

• Lead the transformation of GMP, Quality, and Safety training programs from signature‑based SOP training to meaningful, competency‑driven learning experiences.
• Partner with Quality and Safety SMEs to identify training priorities and develop a multi‑year transformation roadmap.
• Design training that meets regulatory requirements while fostering true understanding and on‑the‑job application.
• Create competency‑based assessment tools focused on demonstrated skill and observable performance.
• Leverage digital tools (LMS, Scribe, AI, multimedia) to create engaging training content.
• Develop scalable frameworks, templates, and toolkits to support consistent compliance learning across the organization.
• Act as the primary L&D representative on governance, compliance, and process‑improvement projects.
• Collaborate with internal stakeholders and external specialists to plan and implement sustainable compliance training solutions.

• Build strong relationships with the Senior Manager, Quality Compliance & Continuous Improvement and the broader Quality team.
• Use data, regulatory understanding, and learning science to advocate for effective training practices.
• Partner with the Safety team to align standards and leverage successful training practices.
• Influence SMEs, managers, and leaders to adopt modern training methodologies.
• Present insights, findings, and recommendations to leadership.

• Establish metrics to assess training effectiveness across reaction, learning, behavior, and business impact.
• Lead the adoption and operationalization of the Kirkpatrick Model as the evaluation standard.
• Develop tools and templates that enable SMEs to apply evaluation processes consistently.
• Utilize Level 3 and Level 4 evaluation methods to measure real‑world application of GMP, Quality, and Safety practices.
• Track training completion, learning outcomes, and business impact through a KPI dashboard.
• Use insights to refine training design and build business cases for ongoing improvements.

• 7–10+ years of experience in compliance training within regulated industries (GMP, FDA/Health Canada, nutraceutical, pharmaceutical, food manufacturing, or medical devices).
• Proven success transitioning training programs from SOP‑based to competency‑based formats.
• Experience working with Quality, Regulatory, and Safety teams, with strong understanding of regulatory requirements and audit expectations.
• Expertise in competency‑based assessment and verification methods.
• Strong knowledge of instructional design and adult learning principles, especially for technical content.
• Experience using the Kirkpatrick Model to evaluate training and link outcomes to business results.
• Proficiency in LMS platforms, authoring tools, and multimedia development.
• Up‑to‑date knowledge of L&D, organizational development, and change management trends.

• Strategic influence and political savvy, with the ability to build alignment without authority.
• Excellent facilitation and consulting skills with the ability to…