Branch Operations Specialist Role

Position: Xylem Branch Operations Specialist Role
Join Xylem as a Branch Operations Specialist, where you will enhance operational efficiency in a leading water solutions company. This position is vital for handling contracts and providing exceptional customer service.

The Branch Operations Specialist will focus on the administration of branch operations at Xylem, a company dedicated to addressing global water challenges. Key duties include managing customer interactions, documenting workflows, and ensuring timely resolution of service issues. This hands-on role is essential for maintaining high standards in customer satisfaction.

Key Responsibilities:

• Process customer contracts and billing efficiently

• Schedule deliveries and technician assignments

• Handle non-routine inquiries from customers

• Support service staff with order fulfillment

• Collaborate on contract renewals and adjustments

Requirements:

• High school diploma or equivalent with 2 years of experience

• Familiarity with Microsoft Office and ERP software

• Strong organizational and communication skills

• Ability to work autonomously and as part of a team

• Understanding of basic business operations

Drive impact and reshape water sustainability initiatives at Xylem.
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