Member Service Specialist Credit Union

Position: Member Service Specialist Prospera Credit Union
Enhance customer experiences as a Member Service Specialist at Prospera Credit Union in Coquitlam, BC. This role involves building relationships and uncovering member needs through proactive service.

At Prospera Credit Union, we seek a dedicated Member Service Specialist to deliver outstanding customer experiences. This position emphasizes relationship-building, proactive sales support, and product recommendations within a community-focused environment. Your ability to engage with members, assess their needs, and collaborate with team members will be essential in meeting their financial goals.

Key Responsibilities:

• Greet and assist customers with inquiries and concerns

• Proactively identify customer needs and recommend solutions

• Collaborate with team members for seamless service

• Assist members with personal banking and new product openings

• Maintain sales and service activity records

Requirements:

• Previous banking or credit union sales experience

• Strong communication and relationship-building skills

• Passion for learning and helping others

• Proficient in computer systems and processes

• Team-oriented mindset towards business goals

Elevate your financial services career by providing tailored member support at Prospera Credit Union.
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