Business Relationship Advisor

Location: Remote across Crossroads Country, Saskatchewan

Career Level: Experienced (Non-Manager)

Employment Type: Full-time

At Crossroads Credit Union, we’re building financial confidence — one life‑changing conversation at a time. Our strategy is grounded in advice‑based service, meaningful relationships, and a belief that members deserve more than transactions; they deserve a trusted partner at every crossroads.

We’re looking for a Business Relationship Advisor who is energized by complexity, curious about member needs, and committed to building long‑term relationships that help business and agricultural members succeed in any direction they choose.

What You’ll Do

• You’ll manage a complex portfolio of business and agricultural members, acting as a trusted advisor who understands their goals, anticipates their needs, and helps them navigate decisions with clarity and confidence.
• Build real, lasting connections with business and agricultural members. Genuine relationships based on trust, care, and real conversations. Be there to help them grow, tackle challenges, and celebrate wins at every turn.
• Lead meaningful, advice‑based conversations that reduce complexity and support confident decision‑making
• Own the performance, health, and growth of your portfolio — balancing member value, profitability, and risk
• Proactively recommend solutions aligned to member goals, including lending, deposits, and other financial services
• Stay curious and informed about industry, economic, and market trends to better serve members
• Collaborate across teams to deliver seamless, relationship‑driven experiences
• Represent Crossroads in the community, living our cooperative values every day

This role offers flexibility to work remotely across Crossroads Country
, meeting members where and how they need us most

Who You Are

You’re someone who:

• Puts members at the centre and believes great advice starts with great questions
• Takes ownership and follows things through
• Enjoys collaboration and solving complex problems together
• Values efficient execution that creates more space for relationships
• Is energized by learning, curiosity, and continuous improvement

These behaviours reflect how we deliver the Crossroads difference
.

What You Bring

• 7–10 years of progressive experience in business banking or relationship‑based financial services
• Post‑secondary education in agriculture, finance, accounting, commerce, business administration, or equivalent experience
• Strong relationship management, financial acumen, and community connection

Why Crossroads

At Crossroads Credit Union
, we’re building something bigger than banking.

Our purpose is simple and powerful:
life‑changing conversations, one member at a time
. Everything we do — our strategy, our roles, our investments — is grounded in helping people build financial confidence to succeed in any direction they choose
.

What makes Crossroads different is how we do that.

We believe in relationships, not transactions
. We intentionally design our work, tools, and technology to create space for meaningful conversations. We invest in advice‑based service because confidence does not come from products alone. It comes from being understood, supported, and guided through complex financial decisions with clarity and care.

We are deeply rooted in Crossroads Country
, a cooperative, prairie‑based community where people look out for one another through every season. Our members are owners, our community’s matter, and our success is measured not just by growth, but by trust, belonging, and long‑term impact.

For our people, this means:

• Clear purpose and alignment so you understand why your role exists and how it contributes
• Ownership and trust to make decisions that are right for the member
• Continuous learning that builds confidence, curiosity, and capability over time
• A culture that values people, relationships, and doing what matters most

At Crossroads, you are not just filling a role. You are helping members feel confident in the choices they make, supported in the direction they take, and proud of the cooperative they belong to.

That is why Crossroads is a direction worth choosing.

Crossroads Credit Union was founded on understanding…