Automotive Financial Services - Subaru

Introduction
Jim Pattison Subaru Coquitlam is seeking an energetic, driven, tech savvy, and personable individual to join our sales team as a Financial Services Advisor. If you strive to achieve excellence in customer satisfaction and relationship building, this opportunity is for you!

Whether you are experienced in automotive sales or looking to start a new career, this is an exciting opportunity to join a premium brand and build a successful future in the automotive industry. We are open to training motivated individuals who bring strong work ethic, energy, and a passion for customer service.

Schedule:

This is a full-time, permanent role of 40 hours per week. Evening and weekend availability is required.

Pay Range:  Variable commission structure

This role reports to the Assistant General Manager of the dealership.

About Us
A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands.

Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here:

A day in the Life
As a Financial Services Advisor, you will be responsible for guiding customers through the final stages of the vehicle purchase process, ensuring a seamless, transparent, and premium experience aligned with the Subaru brand.

Welcome and assist customers in a professional and supportive manner during the finance and delivery process, both in-store and through follow-ups as needed

Review vehicle purchase agreements and clearly explain financing, leasing, and payment options

Present and structure finance and lease contracts in accordance with lender and dealership guidelines

Offer and explain additional protection products such as extended warranties, insurance products, and vehicle protection packages

Work closely with the sales team, management, and lending institutions to secure approvals and finalize deals efficiently

Ensure all documentation is completed accurately, compliant, and submitted in a timely manner

Maintain up-to-date records and deal documentation within dealership systems and CRM tools

Coordinate with sales and delivery teams to ensure a smooth and organized vehicle delivery experience

Build strong relationships with financial institutions and stay current on lending programs and rate changes

Maintain a high level of product knowledge related to financing, insurance products, and regulatory requirements

Contribute to a professional, team-oriented environment focused on customer satisfaction and compliance

Success in this role comes from attention to detail, strong communication, compliance awareness, and the ability to build trust while guiding customers through financial decisions.

What We're Looking For

High school diploma or equivalent required

Ability to obtain a VSA license

Strong understanding of financial concepts or willingness to learn finance and insurance products

Excellent communication and interpersonal skills with a customer-focused mindset

High level of accuracy and attention to detail, especially with legal and financial documentation

Strong organizational and multitasking abilities in a fast-paced environment

Professional, ethical, and compliance-focused approach to customer interactions

Ability to build rapport and trust while explaining complex information clearly

Comfortable working with digital systems, CRM tools, and dealership software

Availability to work flexible hours, including evenings and weekends, based on dealership needs

Previous experience in automotive finance or sales is preferred

Strong work ethic, positive attitude, and willingness to learn and grow…