Sales Operations Coordinator; Bilingual – AllPro Group

Paymentix is hiring a Sales Operations Coordinator who is fluent in English and Spanish.

You will keep our sales pipeline organized, moving, and documented, but you will not close deals. You will make sure deals do not die from missed follow‑up. This role is hybrid in Miami, with some days remote and some in‑person support when needed.

• CRM and pipeline control
  • Keep every lead, deal, and partner record clean and current.
  • Update stages, tasks, notes, and next steps daily.
  • Build simple reports for weekly pipeline and activity tracking.
• Lead response and scheduling
  • Respond to inbound leads fast.
  • Qualify basic details and book meetings for the Account Executive.
  • Confirm appointments and reduce no‑shows.
• Follow‑up and sales support
  • Send recap emails and next‑step messages after calls.
  • Prepare decks, one‑pagers, and simple sales materials.
  • Make sure every open conversation has a task and a deadline.
• Partner and community support
  • Answer basic questions from partners in English and Spanish.
  • Route technical or complex questions to the right person.
  • Support partner meetings with scheduling, reminders, and notes.
  • Help manage the Paymentix online community, posts, replies, and coordination.

• Fluent in speaking and writing English and Spanish.
• Organized and fast with follow‑up; likes structure, checklists, and keeping things clean.
• Communicates clearly with clients and teammates.
• Can work in a CRM without being reminded.

• 1 to 3 years in sales support, coordinator, admin, or customer support.
• CRM experience, any platform is fine.
• Comfort with Google Workspace, calendar scheduling, and basic reporting.

Hybrid, Miami. Must be responsive during business hours. Occasional early evening support for partner calls or meetings.