Sr Administrative Assistant Job Coral Gables area,Florida USA,Administrative/Clerical

The University of Miami/UHealth Department of Sports Medicine has an exciting opportunity for a full time Sr. Administrative Assistant to work in Coral Gables, FL. The Sr. Administrative Assistant performs a variety of clerical functions and office support activities for the assigned department(s) to facilitate the efficient operations of the office. CORE JOB FUNCTIONS

Supports department and/or department leadership with daily clerical tasks.

Collects, reviews, analyzes complex and/or confidential data and prepares reports, charts, budgets and other presentation materials.

Responds to or routes non-routine, priority or confidential inquiries from external or internal sources with correspondence or other messaging on behalf of department leadership.

Plans meetings and takes detailed minutes, as needed.

Answers phone calls, provides information to callers or connects callers to appropriate staff.

Schedules appointments and updates calendars.

Makes travel arrangements and reservations for department leadership and staff, as needed.

Composes and types correspondence, such as informative materials; creates spreadsheets and presentations.

Greets and provides general support to visitors.

Develops and maintains department filing system.

Adheres to University and unit-level policies and procedures and safeguards University assets.

_ This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. _

CORE QUALIFICATIONS

High School Diploma or equivalent/relevant experience, certification or license
Minimum 3 years of relevant experience required

Department Specific Functions

Is responsible forassistingthe department in managing expectations surrounding pre and post patient care
Triages patient’s telephone calls and answering any question or solving problems as appropriate. If necessary, transfers call or directly communicate to the provider should the call require their attention.
Is responsible for scheduling,rescheduling and cancelling clinic appointments as required per provider/administrator request following the proper process.
Is responsible for monitoring access to new appointments and management of any waiting lists for appointments.
Is responsible for managing theUChart

Inbasketmessages as assigned.
Obtains or reviews all patient demographic information, insurance information and referral numbers
Accurately records all data and maintains necessary records or files relating to clinical care issues
Acquires all materials necessary for the patient visit including medical records and x-rays
Answers telephone calls professionally and courteously within five rings introducing the practice as requested by the division
Communicates with patients regarding delays in schedule
Answers telephone calls correctly processing all patient information for messages and patient requests. Enters and routes request to appropriate person within UChart
Completes physician’s orders/requests accurately
Proactively works physicians clinical schedule to maximize time and manage capacity
Whether on the phone or in person, treats all patients, co-workers internal customers with dignity and professionalism
Assists in the organization of events such as fellowship interviews, monthly meetings, and research day(s)
Works to establish and maintain good working relationships with fellow employees and maintains professional relationships with all physicians
Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice
Provides coverage for responsibilities of co-workers when assigned or as need arises
Follows instructions of andassistssupervisory staff as required

Knowledge, Skills and Abilities:

Learning Agility:
Abil…