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Customer Service Representative; Temporary

Job in Coral Gables, Miami-Dade County, Florida, 33114, USA
Listing for: University of Miami
Seasonal/Temporary position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Position: Customer Service Representative (Temporary)
University of Miami -  - Responsibilities:
Receive, address, and respond to general inquiries, requests for service/support and/or complaints.;
Research inquiries to address issues or concerns and refer to other service areas as needed.;
Resolve routine problems and communicate solutions or requested information to customers.;
Keep records of customer interactions and final resolutions in the appropriate database.;
Escalate unresolved grievances to department leadership for review.
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