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Customer Relations Representative

Job in Coral Gables, Miami-Dade County, Florida, 33114, USA
Listing for: Ocean Drive Marketing
Full Time position
Listed on 2026-07-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below

Build Meaningful Customer Connections with Our Growing Team

Are you a people-focused professional who enjoys creating positive customer experiences? We're looking for an enthusiastic Customer Relations Representative to join our team. In this role, you'll serve as a key point of contact for customers, helping to strengthen relationships, address inquiries, and ensure an exceptional experience from start to finish.

If you have strong communication skills, a solution-oriented mindset, and thrive in a fast-paced environment, we'd love to hear from you.

What You’ll Do:
  • Develop and maintain positive relationships with customers through professional and timely communication
  • Respond to customer inquiries, providing accurate information and effective solutions
  • Identify customer needs and recommend appropriate products or services
  • Resolve customer concerns with empathy and professionalism
  • Collaborate with internal teams to ensure customer satisfaction and seamless service delivery
  • Maintain detailed and accurate customer records and interactions
  • Follow up with customers to ensure issues have been resolved successfully
  • Contribute to team goals by supporting customer retention and engagement initiatives
What We’re Looking For:
  • Previous experience in customer service, customer relations, hospitality, retail, or a client-facing role is preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Positive attitude with a customer-first approach
  • Ability to multitask and prioritize in a dynamic environment
  • Proficiency with Microsoft Office and basic computer systems
  • Team-oriented mindset with a willingness to learn and grow professionally
What We Offer:
  • Competitive compensation package
  • Comprehensive training and ongoing professional development
  • Opportunities for career advancement within a growing organization
  • Supportive and collaborative team environment
  • Employee recognition and performance-based incentives
  • Full-time schedule with stability and growth potential

If you're passionate about delivering outstanding customer experiences and want to build a rewarding career with a company that values your contributions,
apply today
. We look forward to connecting with you!

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