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Senior CSR, Parking & Transportation — Front Desk Lead

Job in Coral Gables, Miami-Dade County, Florida, 33114, USA
Listing for: University of Miami
Full Time position
Listed on 2026-07-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

University of Miami in Coral Gables, FL is seeking a Sr. Customer Service Representative for Parking & Transportation.

The role serves as a front desk lead, handling parking permits, citations, Cane Cards, and transportation services, while guiding junior staff and ensuring compliant, high-quality service. Responsibilities include multi-channel customer support, issue escalation, and maintaining accurate records.

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Position Requirements
10+ Years work experience
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