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Customer Assistance Representative - Mercedes Benz of Coral Gables
Job in
Coral Gables, Miami-Dade County, Florida, 33114, USA
Listed on 2026-07-16
Listing for:
Enterprise Mobility
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Retail Associate/ Customer Service
Job Description & How to Apply Below
Greets and answers customer questions and provides assistance based on each customer’s needs and requests, by brand.;
Identifies and attends to the customer by name, verifies rental agreement and reservation;
Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes;
Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty;
Prepares the Rental Agreement Folder with all required information
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