Customer Assistance Representative - Mercedes Benz of Coral Gables
Job in
Coral Gables, Miami-Dade County, Florida, 33114, USA
Listed on 2026-07-29
Listing for:
Enterprise Mobility
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Greets and answers customer questions and provides assistance based on each customer’s needs and requests, by brand;
Identifies and attends to the customer by name, verifies rental agreement and reservation;
Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes;
Prepares all rental and return documents accurately and completely;
Offers all customers assistance with directions, maps, local area information and appropriate service information
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