Senior Banking Specialist

The Banking Specialist Senior promotes the organization's banking services, recognizes sales opportunities, and makes introductions to team specialists including financial center managers, relationship managers, or other delivery channels such as small business, commercial banking, and treasury management. This job understands client needs with the goal to acquire, retain, and deepen client relationships by offering a full range of financial services. Under limited supervision, this job works with a wide range of customer types with a focus on high-net-worth clients and prospects and is responsible for key sales management and operational functions within the financial center.

• Promotes the organization’s banking financial services suitable for the client based on profiling, identifying client’s needs, and partnering with specialists throughout the enterprise.
• Understands client’s needs and assists them with a full range of expanded financial services to include banking, small business, commercial banking, treasury management, and lending.
• Participates as a team member with responsibility for achieving individual goals and objectives to successfully meet financial center business plan.
• Consistently meets/exceeds customer experience and individual/team production goals and enhances year-over-year revenue growth.
• Partners with all lines of business including commercial, and multifamily lending groups.
• Executes the bank's risk culture and strives for operational excellence.
• Adheres to established policies and procedures while opening/servicing the full range of Retail products.
• Exceeds client expectations by taking ownership and accountability of the client and making the client’s needs a priority.
• Provides support to financial center managers or relationship managers as important client service team member and serves as an advisor to the client’s ongoing financial needs.

• 3+ years of retail banking experience with strong relationship management skills.
• Proven sales success in building client relationships, identifying needs, driving growth, and delivering consultative financial solutions.
• Experience handling cash, balancing drawers accurately, and following loss-prevention procedures.
• Experience opening new accounts and supporting small business clients with personalized service.
• Strong customer service, communication, multitasking, and problem-solving skills in a fast-paced environment.
• Bilingual in English and Spanish, with the ability to communicate professionally in both languages.

• Strong attention to detail with the ability to manage multiple tasks and priorities effectively

• 3+ Years Required; 5+ Years Preferred

• Vocational and/or Technical Education Preferred

• Physical Requirements:
  
  Sedentary Work

$29 - $40

Ever Bank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company:

• 401(k) savings
• Additional wellness & voluntary benefits

• Life and Disability Insurance

This job description is not intended to be a comprehensive list of duties, responsibilities or activities that are required to perform this job. Duties, responsibilities and activities may change without notice.

Ever Bank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.

The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.