Housekeeping Houseperson

Loews Coral Gables Hotel offers careers at a AAA Four-Diamond property in the heart of The Plaza Coral Gables. Team members support 242 guestrooms, four dining outlets, a spa, fitness center, rooftop pool, and 30,000 square feet of indoor/outdoor event space near Miracle Mile.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

Competitive health & wellness benefits, 401(k) & company match

Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth

Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more

To clean all public guest room areas of the hotel as assigned. To promote good public relations.

Essential Functions and Responsibilities Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards

Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.

Follow and adhere to all policies and procedures as set forth by the Housekeeping Department Follows proper etiquette when communicating over the radio

Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio

Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts

Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways

Handle guests with excellent guest relations skills

Clean back-of-the-house windows as needed

Vacuum guest hallways daily

Use proper chemicals when cleaning as described by the department's procedures

Attend all departmental meetings as scheduled

Perform all duties in a timely and efficient manner

Maintain linen closets clean, stock and organize

Bring trash to compactor at the end of the day Responsible for washing guest room glassware and delivered to linen closets

Responsible for bringing dirty glassware to housekeeping at the end of the shift

Perform all other duties as directed by management that are consistent with the policies and procedures of the company

Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance

Is polite, friendly, and helpful to the guests, management, and fellow team members

Attends all appropriate hotel meetings and training sessions

Maintains cleanliness and excellent condition of equipment, and work area Executes emergency procedures in accordance with hotel standards

Complies with safety regulations and procedures

Complies with hotel policies and rules

Recycles whenever possible

Remains current with hotel information and changes

Supportive Functions and Responsibilities Promotes and applies teamwork skills at all times

Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

Complies with hotel uniform and grooming standards

Qualifications

Previous experience an asset

Able to work as part of a dynamic quality-driven team Basic English language skills

Requires extensive standing, walking, lifting and bending

Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift

Able to work a flexible schedule, including weekends and holidays

Must be customer-service orientated and have excellent hospitality skills

Physical Demands It is required by this position that one will be:

On their feet over 2/3 of the time Walking over 2/3 of the time Using hands to handle, feel or point over 2/3 of the time Stooping, kneeling, crouching, crawling 1/3 of the time Using their listening and communication skills 2/3 of the time.

Able to push, pull, and carry 150 lbs There are special vision requirements that we ask for and they are:

Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed,…