HR Operations Specialist

The HR Operations Specialist is responsible for ensuring the efficient and accurate execution of day-to-day human resources processes that support the employee lifecycle. This role serves as a key point of contact for HR systems, data integrity, compliance, and operational excellence. The HR Operations Specialist manages core HR administrative functions—including onboarding, offboarding, HRIS updates, reporting, benefits administration support, and policy implementation—to ensure a seamless employee experience.

Working closely with HR leadership, payroll, talent acquisition, and other internal stakeholders, the HR Operations Specialist helps maintain streamlined workflows, ensures adherence to company policies and legal requirements, and actively identifies opportunities to improve processes. The ideal candidate has strong attention to detail, excellent organizational skills, and the ability to maintain confidentiality while handling sensitive information. This role plays a vital part in maintaining a well-functioning HR infrastructure that supports organizational priorities and enhances overall employee engagement.

• Administers health and welfare plans, including enrollments, changes, and separations
• Assist with employee educational programming related to benefits and wellness programs
• Processes required actions in a timely manner through payroll and insurance providers to ensure accurate record-keeping and proper payroll deductions
• Administers employee leave of absence programs for short-term disability and FMLA
• Performs customer service functions by answering employee requests and questions
• Assist Talent Acquisition by processing Offer Letters and background checks for new hires
• Provide necessary communications and data required for new hires and separations to IT, Payroll, Finance, and other departments as appropriate
• Complete required programming and steps to onboard new employees into the HRIS and the expense report system
• Work with external vendors to ensure data accuracy, system integrity, and compliance
• Assist with audits and requests for information, providing accurate and timely responses
• Maintain Company Org Chart and partner with Quality/Compliance Teams to ensure accurate monthly reporting
• Complete Data requests required for internal and external reporting, including but not limited to AAP, EEOC, Vet’s-100, and AON Salary Survey
• Assist with employee programs such as anniversary awards, care packages, employee SWAG inventory and other employee recognition programs as needed
• Reconcile invoices related to employee benefits and ensure accuracy of enrollment data
• Create and maintain the electronic employee folders ensuring that all important documentation is properly stored and organized
• Support the implementation and completion of Performance reviews and merit increases in terms of systems and actions required
• Collaborate with IT, HR, and Payroll teams to implement system enhancements, upgrades, and integrations to streamline processes and improve user experience
• Foster a culture of continuous improvement and innovation within the HR team, promoting efficiency and effectiveness in processes and workflows
• Collaborate with cross-functional teams to support organizational initiatives, such as mergers and acquisitions, restructuring, and expansion plans
• Additional responsibilities as assigned

• BA/BS in Management, Human Resources or related field
• 5 or more years’ experience in HR, preferably in a similar industry or high-growth company
• Experience working in a virtual world across a multi-state organization
• Highly proficient in Excel with strong working knowledge of Pivot Tables, Circular References, Formulas, V-Lookups, Filters and Custom Formatting
• Proficient with Human Resource Information Systems such as ADP, Workday, SAP, Paylocity, etc.
• Advanced working knowledge of Finance AP/Expense Reporting systems such as Concur
• Strong system knowledge of the Microsoft Office Suite, TEAMS, Canva Publisher, Docusign and Share Point
• Understanding of standard HR Policies with ability to write standard operating procedures
• Strong communication skills…