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Application Support Engineer – Fintech Troubleshooter

Job in Coral Gables, Miami-Dade County, Florida, 33114, USA
Listing for: Allvue Systems, LLC
Full Time position
Listed on 2026-09-10
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Application Support Engineer I – Fintech Troubleshooter

Allvue Systems, LLC is seeking an Application Support Engineer 1 (ASE
1) to own support tickets, triage requests, and provide exceptional service while diagnosing surface-level issues and escalating when needed. You will work with cross-functional teams to ensure timely resolutions and a strong customer experience.

You will also leverage AI-powered tools, contribute to knowledge bases, and help improve support processes as part of a collaborative, client-focused environment.

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