Associate General Manager

Location

Shops at Merrick Park, 246 Altara Ave, Suite 1406, Chicago, IL

The Associate General Manager assists the (Sr) General Manager with achieving property‑specific business metrics and goals. The Associate General Manager leads the property team, builds community connections, and achieves operational excellence while complying with safety and health principles. This position prepares the candidate to become the General Manager of a separate company property within 9‑24 months, requiring relocation based on company needs.

• Operate a clean, well‑maintained property providing guests with a positive shopping experience.
• Work with the (Sr) General Manager to prepare and manage multi‑year ordinary capital and operating expense plans to meet or exceed company expectations.
• Maintain a strong understanding of property key metrics including net operating income, cash flow, occupancy, sales, and property financing.
• Help develop the talent of the property team while ensuring compliance with company policies and procedures.
• Support the (Sr) General Manager’s efforts in reinforcing the company’s core values through building effective teams.
• Develop relationships with corporate departments such as Leasing, Accounting, Finance, Marketing, National Operations, Human Resources, and Development (as needed) to meet property and corporate objectives.
• Identify opportunities to create meaningful partnerships and experiences that drive community connection with the property.
• Understand all REA obligations and partnerships with adjacent property owners.
• Assist the real estate tax team in developing proactive tax strategies.
• Support corporate sustainability efforts to reduce the property’s carbon footprint.
• Monitor and assist with accounts receivable as needed to achieve company objectives.
• Support the Safety, Health, and Environment program by incorporating GGP’s Life‑Saving Principles into work planning and execution.
• Participate in the Manager on Duty (MOD) schedule during non‑office hours, including evenings, weekends, and holidays. MOD coverage may be defined as on call, and the MOD is required to be on‑site at least one Saturday per month. On‑site MOD requirements will be determined and approved by leadership.
• Other duties as assigned.

• Bachelor’s degree preferred.
• 2+ years of property management experience preferred; shopping center industry experience is a plus.
• Strong interpersonal and relationship‑building skills.
• Basic understanding of financial and accounting principles.
• Effective writing and communication skills.
• Ability to adapt to a changing work environment.
• Strong working knowledge of Microsoft Office, Microsoft Teams, JDEdwards, and Salesforce.
• Recognized industry certification preferred: OSHA General Industries 30‑Hour course.

• Cultivates Innovation
• Ensures Accountability
• Builds Effective Teams
• Organizational Savvy
• Demonstrates Awareness
• Manages Ambiguity

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to:

• Sit; use hands to finger, handle, or feel; and talk or hear.
• Stand, walk, and reach with hands and arms frequently.
• Occasionally stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
• Use visual abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Work in a moderate noise environment.

• Competitive compensation
• Medical, Dental and Vision coverage beginning day 1
• 401(k) with company matching, vesting on Day 1
• Career development programs
• Charitable donation matching
• Generous paid time off (vacation, personal holidays, paid sick time)
• Paid Volunteer Hours
• Paid Parental Leave
• Family planning assistance including IVF, surrogacy, and adoption options
• Wellness and mental health resources
• Pet insurance
• Childcare assistance
• Commuter benefits

We are proud to create a diverse environment and are proud to be an equal opportunity employer.