Store Director

Summary

Lead the Coral Gables boutique and guide the store team to achieve quantitative and qualitative goals through strategic vision and decisive leadership. Drive sales performance and store KPIs while developing and executing business plans in collaboration with corporate and cross-functional partners. Ensure operational excellence, strong client development, and adherence to brand selling standards.

• Drive the sales team to meet budget targets and closely monitor store KPIs.
• Develop and update annual and quarterly store strategies aligned with regional leadership.
• Create and execute business plans with merchandising and corporate teams to optimize category performance.
• Coach, inspire, and develop direct reports, manage hiring, performance reviews, and succession planning.
• Oversee scheduling, payroll accuracy, discounting, and staffing contingency plans.
• Ensure Visual Merchandising and operational procedures are implemented and loss prevention policies are followed.
• Spend majority of time on the sales floor to maintain visibility and customer engagement.
• Build client relationships and market partnerships while monitoring luxury jewelry trends and competitor activity.

• Ten years of experience in luxury retail or working with luxury items.
• Proven managerial ability to develop and inspire diverse teams.
• Strong strategic thinking, decision-making, and practical action planning skills.
• Ability to cultivate local industry relationships and work with mall or marketing partners.
• Flexibility to work retail hours including weekends and holidays.
• Proficiency with Microsoft Office and aptitude to learn store operation software.