Restaurant Host
Listed on 2026-06-23
-
Retail
Customer Service Rep -
Restaurant/Food Service
Salary Range: $18.07 – $22.60*
ABOUT THE COMPANYNeiman Marcus is a leading luxury retailer that offers a curated product assortment, unparalleled services, and exclusive activations to customers in pursuit of the Extraordinary. The company operates 36 stores, digital channels, and remote selling.
RESPONSIBILITIES- Maintain presence at host stand/door, greet and seat customers professionally and graciously.
- Monitor server performance to ensure smooth service during customers’ dining experience.
- Observe proper telephone etiquette.
- Handle reservations through Open Table platform (including VIPs) and address inquiries regarding hours, specials, and events.
- Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic.
- Adhere to established accounting procedures for all transactions, including authorized payment methods, and maintain POS system knowledge.
- Keep flow of service to standards (e.g., proper seating of customers to each wait station).
- Participate in daily pre‑shift meetings.
- Fulfills duties that may involve lifting objects such as tables, chairs, highchairs.
- Maintain cleanliness and presentability of all menus and menu covers.
- Maintain the highest level of hygiene standards, including:
- Clean, pressed uniform jacket and accompanying clothing and shoes
- Clean and professionally styled hair and nails, maintained to avoid food contamination risks
- Adhere to posted work schedule and follow established procedures for schedule and shift changes.
- High School diploma or GED preferred.
- Knowledge of Open Table platform.
- Excellent oral and written communication skills.
- Ability to work autonomously.
- Motivated and results‑driven.
- Ability to interact graciously with the public and handle multiple duties simultaneously.
- Exceptional customer service and problem‑solving skills.
- "Win together" mentality.
- Role requires standing, bending, climbing stairs, and lifting and carrying up to 35 pounds.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
Opportunity to work in a dynamic fast‑paced environment at a growing luxury retailer and exposure to rewarding career advancement opportunities across retail, distribution, digital, and corporate.
BENEFITS- Medical, vision, and dental insurance.
- 401(k) retirement plan.
- Basic and supplemental life insurance.
- Disability insurance.
- Additional voluntary benefits such as critical illness, hospital, and accident insurance.
- Employee discount.
- Comprehensive benefits package for all eligible full‑time employees.
Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
is an equal opportunity employer and celebrates diversity, committing to an inclusive environment for all employees.
Compensation for this role varies by geographic location; the listed range reflects multiple markets, including higher‑cost areas. Actual starting pay will be determined based on location, experience, and other job‑related factors.
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