Counter Manager

Augustinus Bader is looking for a Counter Manager for a luxury retailer in Coral Gables. The ideal candidate will have a passion for building relationships, experience driving sales, hosting events, education, and performing at‑counter services.

• Strong business acumen; consistently achieve and exceed individual sales goals, productivity metrics, and key performance indicators
• Perform elevated skincare services and demonstrations that inspire confidence and drive conversion.
• Share key learnings and opportunities internally with partners and leadership
• Set goals, and sales targets; proactively assess and handle performance against expectations
• Build and maintain a strong client book through proactive outreach, follow‑up, appointment booking, and clienteling.
• Execute strategies to drive sales growth, rank and profitability
• Maintains an organized workspace and stockroom
• Partner closely with store leadership, Beauty Advisors, and vendor partners to drive traffic, events, and business growth.
• Support in‑store events, masterclasses, and promotional activations while creating memorable luxury experiences.
• Monitor inventory needs, replenish merchandising, and maintain impeccable visual presentation and hygiene standards.
• Identify selling opportunities, customer trends, and competitive insights, and communicating feedback to field leadership.
• Embody the values and luxury service standards of both Augustinus Bader and our retail partner.

• 3–5 years of experience in luxury beauty, prestige skincare, or luxury retail sales.
• Demonstrated success achieving or exceeding sales goals and productivity metrics.
• Strong clienteling skills with the ability to cultivate long‑term customer relationships.
• Experience performing skincare consultations, facial services, or treatment demonstrations preferred.
• Excellent communication and interpersonal skills with a polished, professional presence.
• Self‑motivated, entrepreneurial mindset with the ability to work independently while collaborating effectively with a department.
• Passion for skincare science, education, and continuous learning.
• Flexibility to work retail schedules, including evenings, weekends, holidays, and special events.
• Bilingual (English and Spanish) preferred