Salesforce Technical Architect Team Leader

Overview

The Salesforce Technical Architect is the senior technical authority for the Bank's Salesforce platform and is accountable for its technical architecture, code quality, and engineering practices. The role owns the platform's technical design, covering Apex, Lightning Web Components, solution architecture, and integration patterns, and contributes design input on the data model and the sharing and security model, which the Salesforce administration team owns.

It translates business requirements and Enterprise Architecture standards into buildable, maintainable, well governed technical solutions. Platform scope includes Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud (FSC), and extends to the custom development and integration surrounding nCino for Loan Origination (LOS), which is a vendor managed package owned by the Product team. The role additionally owns Salesforce Dev Ops: source driven development, branching and merge strategy, automated CI/CD pipelines, static code analysis, automated testing, environment and release management, and metadata governance across sandboxes and production.

It further owns the adoption and governance of AI assisted development using generative AI coding tools such as Claude Code, which is a required capability for this role.

This position combines hands on technical leadership with direct people management: it leads and develops a team of Salesforce developers, sets and enforces engineering standards, reviews and approves designs and code, and directs the technical work of vendor and contractor resources. The incumbent is accountable for the platform's technical health, scalability, performance, supportability, and compliance with the Bank's Enterprise Architecture, Information Security, and Regulatory Excellence requirements.

Hands on technical depth in Salesforce Marketing Cloud is a significant advantage.

What You’ll Do:

• Serves as the technical design authority for the Salesforce platform, owning end to end technical architecture across Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud (FSC), and ensuring all designs conform to approved Architecture Decision Records (ADRs) and Enterprise Architecture standards.
• Leads all pro code development on the platform, including Apex, Lightning Web Components, SOQL and SOSL optimization, Platform Events, asynchronous processing, and legacy Visualforce remediation, and establishes the coding standards, design patterns, and reusable frameworks that the development team builds against.
• Owns and continuously improves Salesforce Dev Ops practices, including source driven development with Salesforce DX, Git branching and merge strategy, automated CI/CD pipelines, metadata governance, static code analysis, automated test execution, and scratch org and sandbox lifecycle management.
• Defines and enforces release management for the platform, including environment strategy, deployment automation, rollback procedures, release documentation, and the separation of duties controls required of a regulated financial institution.
• Performs and approves design and code reviews for all internal and vendor delivered work, gating promotion to higher environments on adherence to coding standards, test coverage thresholds, security requirements, and performance criteria.
• Designs and governs Salesforce integration architecture in coordination with the Integration team, including API led patterns mediated through the enterprise integration platform, event driven integration, and bulk and streaming data flows to core banking, identity, and data platforms.
• Partners with the Salesforce administration team on the platform's data model and its sharing, visibility, and security architecture, providing technical design input and review on profiles, permission sets, field level security, encryption, and least privilege access design so that solutions remain aligned to Information Security policy.
• Monitors and tunes application level performance across the platform, including Apex execution, query efficiency, governor limit consumption, and integration throughput, and maintains a prioritized technical debt remediation roadmap that this role drives to completion.
• Partners with the Salesforce administration team on org capacity monitoring, including API request volumes, data and file storage consumption, and license utilization, providing technical analysis and remediation options where capacity constraints affect solution design.
• Provides technical leadership for Marketing Cloud development where applicable, including data extensions, AMPscript and Server Side JavaScript, Journey Builder configuration, and Marketing Cloud Connect or API based integration with the core Salesforce org.
• Contributes technical input to platform roadmaps and delivery planning, supplying solution options, effort estimates, and sequencing considerations to product owners, business stakeholders, and Enterprise Architecture.
• Evaluates Salesforce…