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Bilingual German​/English Senior Customer Support Specialist

Job in Coralville, Johnson County, Iowa, 52241, USA
Listing for: Apple
Full Time position
Listed on 2026-09-22
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support, German Speaking
  • Language/Bilingual
    Bilingual, German Speaking
Salary/Wage Range or Industry Benchmark: 20664 - 28929 USD Yearly USD 20664.00 28929.00 YEAR
Job Description & How to Apply Below

Apple in Des Moines, USA is seeking a Senior Customer Service professional to support EMEIA carrier and OA teams via phone and chat, addressing complex purchaser problems and ensuring timely resolutions.

The role requires fluent German and English, at least 2 years in customer support, and a proven ability to communicate clearly, analyze issues, manage cases, and collaborate with cross-functional teams to improve the customer experience.

We have an opening for a Bilingual German/English Senior Customer Support Specialist in Des Moines, IA, United States within Human Resources.

We invite applications for the Bilingual German/English Senior Customer Support Specialist position located in Des Moines, IA, United States.

The following opportunity is for a Bilingual German/English Senior Customer Support Specialist with Apple.

Position Requirements
10+ Years work experience
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