Technical Specialist - Freight Shipping

Summary

The Technical Specialist I – Freight Shipping position is essential to daily freight shipment and includes long‑term freight ownership for the Shipping department. This position will incorporate all basic Shipping skills and job functions while concentrating mainly on advanced freight functions. This position will ensure all standards (operational, safety, and quality) are being followed, and ensuing proper paper work and/or documentation is completed and filed.

Skills essential to this position include the ability to be organized, ability to set priorities and respond to changes in workload and demands, ability to communicate effectively, ability to innovate and work collaboratively with other areas.

• Complete shipping workload including shipment packaging, cost estimations, communication with customer selected carriers, and information requests
• Effectively respond to customer service, production, and or quality issues as they arise
• Ensure proper paperwork and/or documentation is always being maintained for all types of shipments
• Ensure all operational, safety, and quality standards are consistently being followed and take appropriate action when required
• Perform all work activities in observance of the CIVCO Values and in an effort to create a successful work environment

High school diploma or General Education Degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.

• Ability to read and understand written instruction
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Ability to listen to and understand information and ideas presented through spoken words or sentence
• The ability to communicate ideas in verbal and written format so others will understand
• Near vision
  - The ability to see details at close range (within a few feet of the observer).
• Ability to demonstrate secondary level computer skills including XA
• Ability to demonstrate secondary level math and computation skills
• Ability to walk while carrying weight, sit and stand as needed, climb ladders, lift, push, pull, and use whole body movements to complete tasks
• Ability to work in a team environment and provide direction to others
• Ability to determine and set priorities for the team to meet production and customer needs
• Regular attendance is required for the ability complete all work.
• Requires face‑to‑face interaction with team members, peers and management to complete all work and provide support.
• Ability to work more than 40 hours per week (overtime) if needed based on business demand.

The work environment characteristics described here are representative to those an employee encounters while preforming the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually frequent.
• Environmental temperature between 65 to 85 degrees

Definitions:

Never Not performed or required.

Seldom/Rare One time per hour up to 8 times per 8‑hour shift.

Occasional Up to 1/3 of day; 1 x every 30 minutes; 1 - 4 hours (8‑hour shift)

Frequent 1/3 to 2/3 of day; 1 x every 2 minutes; 4 - 6 hours (8‑hour shift)

Constant Greater than 2/3 of day; 1 x every 15 seconds; 6-8 hours (8‑hour shift)

• Sit – Occasional:
  Sitting may be required when working at computer
• Stand – Constant:
  Workers stand on level concrete surfaces for the majority of work. Workers will be required to stand at a computer, frequently. Workers may also stand on stair ladders.
• Walk – Constant:
  Walking throughout the warehouse locations is required. Worker will negotiate around other people, equipment, racks, cases, and pallets. Walking is required from various parts of warehouse to shipping area which can be up to 100 yds.
• Steps – Frequent:
  Employee must be able to negotiate to 10‑inch steps on step style ladders to reach cases and boxes of product. Step style ladders have 10‑inch steps and rails on…