Contents Evaluator Associate

Telecommuter MI

Telecommuter WI

Telecommuter NE

Telecommuter MN

Telecommuter KS

Telecommuter IA

Telecommuter MO

Telecommuter SD

Telecommuter ND

Telecommuter IL

Full time

R74223

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Contents Evaluator Associate

To work with management on staff development and to review work and provide diplomatic feedback to maintain quality of work product.

• Prepares reports and correspondence to customers, other Veri Claim adjusters, and/or insureds.

• Evaluates residential and commercial contents inventories obtained by or submitted to Veri Claim on both a replacement cost and actual cash value basis.

• Applies limitations and/or exclusions based on coverage afforded by the policy.

• Finalizes inventory in preparation of reporting including: preparing enclosures, preparing letters, and making detailed notes for reporting purposes.

• Facilitates the use of replacement services as requested by the Contents Adjuster.

• Reviews and processes replacement receipts.

• Communicates with colleagues, management, customers, and insureds in a courteous and professional manner.

• Conforms with and abides by all regulations, policies, work procedures, and instructions.

• Performs other duties as assigned.

• Supports the organization's quality program(s).

High school diploma or GED required. Bachelor’s degree from an accredited college or university preferred.

Three (3) years customer service experience or equivalent combination of education and experience preferred.

• Good oral and written communication skills

• PC literate, including Microsoft Office products

• Ability to read and comprehend policy language

• Ability to work in a team environment

• Ability to meet or exceed Performance Competencies

When applicable and appropriate, consideration will be given to reasonable accommodations.

Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Computer keyboarding, travel as required

Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($19-$20 USD hourly).

A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick…