Patient Access Team Lead

Job Overview

Patient Access Team Lead – Corbin Family Medicine. Under general direction, manages front‑desk duties using clerical and customer‑service skills. Responsibilities include greeting and registering patients, collecting payments, ensuring patient flow, and scheduling appointments.

• Manage front‑desk duties including greeting, registering patients, collecting payments, ensuring patient flow, and scheduling appointments.
• Provide training (initial and ongoing) to the front‑desk staff.
• Coordinate and maintain coverage at the front‑desk.
• Maintain a tracking system of errors and report findings to the Manager.

• High school diploma or equivalent (required).
• Other formal education preferred.
• Clerical and computer experience preferred.

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (including Maternity/Paternity Leave)
• Short‑Term and Long‑Term Disability and Life Insurance
• Tuition Reimbursement

Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team.