Medical Assistant

Summary

Prepare patients prior to physician examinations and assist in exams and procedures.

• Responsible for greeting patient in waiting room and escorts them to the exam room
• Prepare patients for examination; take vital signs (blood pressure, pulse, respirations, height, weight, and pulse oximetry)
• Document chief complaint, past medical surgical, social, and family histories and updates as needed in the patient’s electronic medical record.
• Properly prepare the patient for the exam and assist the physician as needed with exams, ultrasounds, and procedures
• Make certain that all pertinent pre‑clinic laboratory or other pertinent data is in chart at time of visit (ex: hospital follow ups, Kaspers, etc.)
• Review and update immunization records
• Have a working knowledge of setting up and assisting with minor surgery, suturing, casting, social service exams, gynecologic exams, toenail removal, and cryosurgery
• Perform phlebotomy, urinalysis, and other in office laboratories
• Prepare slides for urinalysis, KOH, and wet prep microscopic exam
• Practice Universal Precautions at all times utilizing available safety equipment (gloves, masks, face shields, goggles, gowns, etc.)
• Maintain well‑cleaned/sanitized and stocked rooms and laboratory area
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Clean and sanitize instruments regularly
• Perform in‑office diagnostic testing such as EKG, Diabetic Retinopathy and PFT along with CLIA waived testing
• Have computer knowledge for operating lab computer to assist in entering laboratory tests and retrieving results of such
• Be knowledgeable on all vaccines and injectable medications.
• Know how to properly administer injectable medications, using proper intramuscular, subcutaneous, intradermal technique, proper needle size, and correct injection sites.
• Prepare and administer immunizations, allergy, or other injections
• Assist with phone triage and scheduling patient appointments as needed
• Have knowledge of closing office procedure—turn off equipment, clean exam rooms, clean instruments, restock exam rooms, etc.
• Inform appropriate personnel on when supply inventory for exam rooms and/or lab are low
• Maintain current license, and certification if applicable
• Assist with lifting patients as needed, always using proper body mechanics and lifting techniques
• Cover clerical positions with filing and telephone operations when employees are on break, lunch, and away for other absences when necessary
• Obtain patient insurance pre‑authorization for all medications, referrals and procedures
• Perform all other duties as assigned
• Must be detail‑oriented and highly organized
• Must maintain confidentiality at all times
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations
• Updates job knowledge regularly by participating in educational opportunities and/or reading professional publications.
• Strong communication skills must speak clearly and persuasively in positive or negative situations; listens and gets clarifications; responds well to questions.
• Must be knowledgeable on medications, disease processes, diets, etc. to effectively educate patients; and properly answer patient’s questions

• Grace Health recognizes that managing patient care is a team effort that involves clinical and non‑clinical staff. All employees must embrace a team‑based approach to patient care and understand that each role is important to our success.
• Team members must demonstrate excellent team communication and coordination to provide high quality patient care.
• Care coordination includes communicating professionally with community organizations, health plans, facilities, and specialists.
• Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice.
• Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations.
• Team members must participate in Continuous Quality Improvement activities within the…