Manager Trainee

Manager trainee Overall Job Summary

The Manager Trainee is responsible for learning the duties of WD Bryant ACE Hardware Store Manager position and developing the skills required for a Store Manager role.

Primary duties include delivering Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.

At WD Bryant, our customer promise is to strive to be the best and most helpful hardware store there is. Without exception, we embody what it means to provide outstanding customer service.

• Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
• Delivering on our promise of Legendary Customer Service through WOW
• What can I help you find today.
• Offer everything they need.
• Warm thank you.
• Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
• Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
• Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager to eliminate problems.
• Learn how to create a desirable work environment through promotions, recognition, and empowerment.
• Problem solving and conflict resolution for both team members and customers.
• Learn sales and profit management – accountable for achieving top
• Promote a safe and productive work environment
• Bank runs for deposits & change.
• Opening & Closing as MOD.
• Manage the daily merchandise flow to ensure adequate in‑stock and inventory controls.
• Learn the process of organizing merchandise resets to company specifications on a periodic basis.
• Implementing and sustaining merchandise presentation by WD Bryant standards.
• Evaluating a competitive environment and working with Operations and Merchandising teams to ensure quality and performance.
• Average training period 3 to 6 months
  .

• PAPERWORK:
• Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
• Train to do periodic sales forecasting, payroll analysis and budget review.
• Train on documentation of team member evaluations and corrective action.
• INVENTORY:
• Train on managing periodic price changes.
• Train on communicating inventory needs to buyers and distribution centers.
• Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
• SPECIAL PROJECTS:
• Learn how to coordinate and conduct special sales events.
• Train in assisting the District Manager and other Store Managers in solving district issues and support operational needs.
• Community involvement.
• TEAM MEMBER RELATIONS:
• Set the tone for and reinforce the mission and values of WD Bryant Ace Hardware and consistently develop the store as the “Employer of Choice”.
• Learn how to address team member issues and concerns, working with HR team when necessary.
• Learn how to assess and develop team members for advancement within the organization.
• BUDGET/AUDITING
• Train to be responsible for budgeting and sales forecasting.
• Learn how to be responsible for auditing store processes.

Experience:

A minimum of 5 years store management experience. Retail experience and/or hardware, expertise in a specific department, Shop services, or tool knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver’s license.

Education:

High school diploma, Bachelor’s degree in Business related field preferred. Any suitable combination…