Social Services Assistant

Site:
System-wide

Position Title:

Social Services Assistant

Reports To:

Social Services Coordinator

Assumes the responsibility of helping to find effective ways to prevent and resolve school truancy related issues that significantly interfere with a student's education and serves as assistant to social service director.

Educational Level: Minimum of an Associate's Degree or 2 years of related occupational experience.

Proficiency

Skills:

Written and oral communication skills. Ability to deal with multiple tasks, computer competence, organizational and interpersonal skills. Social work/case management experience preferred.

Personal

Skills:

Pleasant personality, cooperative attitude, physical skills and stamina to perform essential duties.

Salary: GA Classified Salary Schedule A21, 200 Days.

• Maintains a pattern of prompt and regular attendance. Number of annual absences to date:
• Demonstrates knowledge and proficiency in the use of internet and email as applicable to job responsibilities.
• Demonstrates knowledge and proficiency in the use of other computer applications as applicable to job responsibilities.
• Demonstrates appropriate verbal, written and telephone communication skills.
• Acts in a professional manner and maintains a professional attitude towards the public and colleagues; adheres to cultural diversity guidelines, and exhibits the fundamentals of good public/customer service.
• Complies with school, system, state and federal regulations and policies, including the PSC Code of Ethics, as related to job requirements.
• Maintains confidentiality of sensitive information and material; adheres to chain of command.
• Maintains a professional appearance as appropriate for job responsibilities.
• Shows initiative and assumes responsibility for all aspects of job responsibilities; performs routine duties and tasks with little or no direct supervision.
• Exhibits time on task and a flexible, cooperative, progressive and hardworking attitude and style.
• Serves as social services assistant.
• Serves on community committees to coordinate truancy prevention.
• Works in collaboration with Law Enforcement, Department of Family and Children Services, and the Court System to enforce school attendance.
• Makes referrals and complaints to the Court System, the Department of Juvenile Justice or to the Department of Family and children Serves when appropriate.
• Performs case work services as appropriate for individual students and their parents/guardians who are referred by the student's school in order to correct attendance related issues.
• Performs home visits for the purpose of conferring with parents and gathering helpful information on a student's home environment as appropriate.
• Consults and collaborates, when necessary, with administrators, guidance counselors, teachers, school nurses or outside agencies in gathering and giving information on a case, and in establishing and planning of respective roles in the modification of the student's problematic behavior.
• Gives appropriate feedback to the referring personnel as to the status of the case in a timely manner.
• Travels to homes, offices, and schools.
• Works flexible hours when necessary.
• Knowledge of specific rules, laws and policies as applicable to investigations.
• Personal safety precautions when interfacing with hostile individuals and/or when entering unfamiliar environment.
• Ability to perform routine physical activities that are required to fulfill job responsibilities.
• All other duties as assigned by the supervisor.
• Enhances the climate of the building and the morale of colleagues.
• Demonstrates loyalty to the school system and administration.
• Coordinates community referrals/resources for students/families (food, mental health, medical, dental, vision)