Collections Specialist

Collections Representative

• Make outbound collection calls providing clear communication and customer service regarding collections issues to external customers and internal business partners
• Monitor outstanding account balances to determine next steps in the process
• Answer credit limit override line and approve or deny overrides
• Reconcile and resolve problems on accounts professionally, timely and courteously
• Answer inbound customer calls
• Fax missing invoices or statements upon request
• Track past due invoices

Collection, Accounts receivable, Collections customer service, Collection calls, Collections accounts receivable

Collection,Accounts receivable,Collections customer service,Collection calls,Collections accounts receivable

• High School Diploma or equivalent
• Minimum one year business-to-business, first party collections experience
• Full-cycle Accounts Receivable experience is preferred
• Excellent and effective verbal and written communication skills
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume
• Intermediate to advanced level Microsoft Excel

Intermediate Level

Job Type & Location

This is a Contract to Hire position based out of Cordova, TN.

Pay and Benefits

The pay range for this position is $24.00 - $26.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Cordova,TN.

Final date to receive applications

This position is anticipated to close on Jun 29, 2026.