Accounts Receivable Specialist

US Operations Office
Cordova, TN 38018, USA

• Travel Required :
  Yes

The Accounts Receivable (AR) Specialist will be responsible for posting cash receipts effectively and efficiently and ensure timely payments while maintaining positive internal and external order-to-cash process stakeholder relations.

What you will be expected to do:

Process a high volume of daily cash receipts, payment transactions, and remittance data while maintaining accuracy and productivity standards

• Review customer remittance information and accurately apply payments to the appropriate invoices.
• Research and resolve payment discrepancies, including short payments, deductions, credit memos, and unapplied cash.
• Prepare and maintain reports to support cash application, reconciliation, and account accuracy.
• Reconcile customer accounts and make appropriate account adjustments in accordance with company policies and procedures
• Monitor and maintain unapplied cash balances to ensure timely resolution.
• Identify and communicate payment trends, recurring issues, and process improvement opportunities.
• Respond promptly to internal and external inquiries received through the team inbox and other communication channels.
• Collaborate with Collections, Credit, Treasury, Sales, Customer Master Data, and customers to resolve payment-related issues.
• Escalate processing errors, system issues, and customer concerns to leadership in a timely manner.
• Maintain accuracy, productivity, and compliance with established policies, procedures, and internal controls.
• Continuously develop knowledge and skills to improve process effectiveness and efficiency

Qualifications you should have:

• Associate’s degree in Accounting, Finance, Business Administration, or related field preferred, or equivalent business experience
• Minimum of 2+ years of experience in accounts receivable and cash application is preferred
• Experience with ERP System (JDE experience preferred) and working in a SOX control environment is preferred
• Strong analytical, reconciliation, and problem-solving skills.
• Strong organizational, time-management, and communication skills.
• High attention to detail and accuracy.
• Proficient in Microsoft Office applications, particularly Excel.
• Ability to build effective working relationships and collaborate across departments.

What Will Make You Stand Out:

• Analytical Thinking
• Problem Solving & Strategic Thinking
• Attention to Detail
• Organization & Time Management
• Communication
• Interpersonal Effectiveness

Our highly competitive compensation package and outstanding benefits include:

• Benefits starting Day 1
• Competitive starting pay
• On-the-job training
• A culture that strongly believes in promoting from within
• Medical
• Vision
• 401kwith company matching & retirement contribution
• Employee Stock Purchase plan
• Life Insurance
• Disability Insurance
• Paid vacations and holidays
• Employee Assistance Program

West Fraser is an Equal Opportunity Employer M/F/V/D & Drug Free Workplace (DFW)

Yes .