Store Manager TLC; Corinth, MS

Full-Time Corinth, MS, United States

Under the team leadership of the Regional Director, the Manager is responsible for the successful operation of the Goodwill Good Neighbor Center (Primary Retail Stores) and Attended Donation Center.

• Hires, trains, supervises and evaluates team members according to Goodwill policies, procedures, and job descriptions.
• Conducts investigations of employee violations of MGI policy and recommends appropriate corrective actions.
• Manages annual budgets of the Memphis Goodwill GGC store, including operating within budgeted expense-to-revenue ratios.
• Ensures high standards of donor and customer relations.
• Ensures proper handling and processing of incoming donation flow in and out of the GGC in accordance with company policies and procedures.
• Prepares or approves the scheduling of labor and preparation of time cards, including approving time in Ulti Pro.
• Ensures the accurate recording of information in the End of the Day (EOD) report.
• Ensures coordination and communication of transportation and maintenance needs.
• Ensures cleanliness and image of the store.
• Ensures that supplies are ordered and maintained in a secured manner in accordance with established budget and company practices.
• Ensures GGC security according to company policies and procedures.
• Ensures that all company safety practices and procedures are adhered to.
• Ensures statistical counts (donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner.
• Completes and analyzes register PLU readings, cash reports, daily, monthly, and yearly activity reports, transmittal of reports, daily deposits, comment cards, work orders, purchase orders, team minutes, petty cash, and expense reports in accordance with company policies and procedures.
• Reports needed repairs and/or maintenance to the Maintenance Department using maintenance request forms.
• Keeps abreast of product knowledge, industry trends, and competitive pricing through comparative shopping of competitors.
• Originates and implements measures to improve efficiency, quality of work, work conditions, performance, and other administrative and supervisory duties to ensure efficient, profitable operations.
• Other duties as assigned by the Regional Director.

• Must be able to bend, reach, stand, and walk for extensive periods and lift up to sixty pounds on a regular basis.
• Must be able to dust and handle sharp objects.

Inside with seasonal climate changes.

• Ability to develop and maintain effective working relationships and handle conflicts with team members, customers, and donors.
• Ability to effectively relate to people with various types of disabilities, personalities, and backgrounds.
• Ability to maintain a positive, friendly attitude and a neat, clean and well-groomed appearance.

• Five years of management-level work experience.
• Three years experience in a retail environment; apparel background a plus.
• High school diploma or GED required, Bachelor’s degree preferred.
• Must be able to train team members with or without vocational disadvantages.
• Ability to solve problems and make decisions independently as required.
• Ability to seek out internal and external resources to accomplish desired results.
• Ability to motivate others, delegate job duties, and hold team members accountable.
• Must have excellent oral and written communication skills.
• Must be willing and able to work nights and weekends.

• Assistant Team Leader
• Key Holder
• Cashier
• Sales Associate
• Production Associate

• Must be available to work evenings and weekends.
• Must have a reliable means of transportation.
• TLC

I must open the store at least (2) times per week and must close the store at least (2) times per week, on time. This will result in managers opening and closing the store at least (4) days a week.