Teller, Customer Service​/HelpDesk

Position: Full-Time Teller
Position Summary As a Teller, you will be interacting with our members on a day-to-day basis. Processing their transactions such as deposits, withdrawals, loan payments, check cashing, and money orders. You will provide excellent customer service through the lobby and drive thru. At the end of each day, you'll balance and verify totals. The goal of this position is to ensure our members are promptly and professionally served.

This position offers a staring hourly rate of $16/hr work Schedule This is a 40-hour per week, full-time position, with rotating Saturdays. Work times are between 8:45am - 5:15pm Monday through Friday, and 8:45am 12:15pm on Saturdays.

Key Responsibilities Handle deposits, withdrawals, payments, and transfers.

Answer questions and provide account support.

Refer members to loans, credit cards, and other services.

Help members with problems or escalate when needed.

Balance cash drawers and follow security procedures.

Assist with online banking, mobile apps, and card issues.

What We Offer Competitive pay based on experience

Comprehensive benefits package (medical, dental, 401(k), etc.)Paid time off and company holidays

Opportunities for professional growth and advancement

Supportive, collaborative work environment

Required Qualifications High School Diploma or GED certificate

Excellent customer service skills

Cash handling

Attention to detail

Computer skills

Competencies

Excellent communication skills and willingness to assist others

Professional appearance, dress, and attitude

Good analytical and problem-solving abilities

Ability to maintain an effective and efficient workflow

Well organized and detail oriented

Excellent organizational and time management skills

Ability to operate related computer applications and business equipment

Equal Opportunity Employer / Veterans / Disabled Bilingual a plus.
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