Consulting Operations Specialist

This is a direct-hire position--NO C2C or sponsorship is available. Please do not email if you are an employer.

The Consulting Operations Specialist keeps the consulting practice's operating backbone running — administering Atlassian tooling, managing staffing and resource allocation across active engagements, and maintaining the collaboration work spaces the practice runs on.

• Atlassian Fluency:
  Hands-on administration experience with Jira (issue types, workflows, permission schemes, automation) and Confluence (spaces, templates, governance)
• Data & Reporting Rigor:
  Comfortable building and maintaining dashboards and trackers in Excel, Jira Financial Manager, and Tempo; catches discrepancies before leadership sees them
• Operational Organization:
  Manages many concurrent, recurring work streams — staffing, tooling, reporting, and onboarding — without dropping details
• Clear Communication:
  Translates operational data into concise updates for practice leads and firm leadership
• Process Orientation:
  Documents and improves recurring processes rather than repeating ad hoc work each cycle
• Discretion:
  Handles staffing, rate, and performance-adjacent information with appropriate confidentiality

• Bachelor's degree in Business, Operations, or a related field, or equivalent professional experience
• Minimum of 5 years of experience in operations, PMO, resource management, or a professional services / consulting environment, including at least 2 years in a dedicated
• Hands-on Jira and Confluence administration experience required;
  Jira Financial Manager and Tempo experience strongly preferred
• Experience supporting staffing, scheduling, or resource-allocation processes preferred
• Experience administering collaboration tools (Slack, Microsoft Teams, SharePoint) preferred
• Project or program management experience — formal certification (PMP, CAPM) or hands-on