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Hybrid Call Center Specialist — Elevate Customer Care
Job in
Cornelius, Mecklenburg County, North Carolina, 28031, USA
Listed on 2026-07-30
Listing for:
Opensity solutions
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Opensity is seeking a Call Center Customer Service Specialist (Switchboard Associate) to manage inbound/outbound calls, respond to emails, and route inquiries to the right departments. The role emphasizes accuracy, empathy, and teamwork in a hybrid work arrangement (2 days in-office, 3 days remote).
The ideal candidate will have prior call center or administrative experience and strong communication skills, plus proficiency in Microsoft Office and email applications.
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