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Senior IT Service Desk Technician - Complex Troubleshooter

Job in Cornelius, Mecklenburg County, North Carolina, 28031, USA
Listing for: Energy Jobline ZR
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

Apex Technology in Cornelius, NC seeks a Level 2 Service Desk Technician to resolve escalated issues, troubleshoot Windows environments, and support Level 1 staff. Hybrid work option after 90 days.

You will work in a team that follows IT Glue processes, use Connect Wise for ticketing, and coordinate with Network/Systems Engineers on more advanced problems. Strong communication and multitasking skills are essential.

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Position Requirements
10+ Years work experience
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