Senior Technical Services Analyst — Systems & Workflow Optimizer
Job in
Cornelius, Mecklenburg County, North Carolina, 28031, USA
Listed on 2026-07-30
Listing for:
Kforce Inc
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
Technical Support, IT Support, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
Kforce Inc in Cornelius, NC is seeking a Senior Technical Services Analyst to support and enhance the technology ecosystem across locations, owning core systems including booking, scheduling, POS, CRM, and reporting. This role will serve as the escalation point for complex issues, drive root cause analysis, and improve workflows at scale.
The ideal candidate has 3-5+ years in technical support or related fields, hands-on ITIL experience, and familiarity with tools such as Zendesk or Jira Service
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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