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Member Experience Lead — Elevate Service & Community Impact
Job in
Cornelius, Mecklenburg County, North Carolina, 28031, USA
Listed on 2026-08-22
Listing for:
YMCA of Greater Charlotte
Per diem
position Listed on 2026-08-22
Job specializations:
-
Management
General Management
Job Description & How to Apply Below
YMCA of Greater Charlotte is seeking a Manager, Member Experience to lead membership services and fitness floor operations, ensuring quality service and fiscal accountability. The role supports member acquisition, retention, and satisfaction within a mission-driven culture of care.
The position involves managing service initiatives, budgets up to $1M, and supervising staff while upholding the Y’s Legendary Service standards. Occasional evenings/weekends may be required.
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