Optician- Cornelius

Optician
- Cornelius

Cornelius Eye Clinic+Eye Trends location.

Responsible for providing optical services and administrative support.

Bilingual – English and Spanish Preferred.

Essential Functions/Major Responsibilities:

• Greet and provide optical assistance to patients and student interns.
• Determine specific data for prescription orders, verify completeness of orders prepared by students, process orders based on appropriate third party payer requirements, track status of orders and determine cause for delays, and provide for verification of materials received from labs.
• Responsible for maintaining communications with patients while material orders are in process.
• Serve as a technical resource to interns, staff optometrists, and faculty regarding optical products and managed care coverage of materials.
• Maintain patient confidentiality, follow HIPAA policy and procedures to protect patient medical and financial information.
• Process patient orders including collection of fees, proper patient care documentation, posting payments, updating and verifying information in the electronic health record (EHR).
• Work closely with the reception office staff to insure proper coordination of patient care activities.
• Willingly performs other position related or implied tasks, and works with the Directors of Clinic, Director of Ophthalmic Services and Clinic Manager, and/or Associate Dean of Clinical Programs, and administrative staff to continuously explore ways to improve clinical hands-on student education, increase revenues, improve operations, enhance customer service and promote the optical center.

Secondary Functions:

Perform other related duties as assigned.

Job Scope:

Performs duties independently with minimal supervision, operating from specific and definite directions and instructions, yet work is checked or verified. Decisions are made within general university policy constraints but occasionally require independent decision making. Errors could affect smooth and efficient optical/clinic operations.

Supervisor Responsibility:

No supervisory responsibility.

Education and/or

Experience:

• High school diploma or equivalent.
• Three years practical experience in dispensing or documented successful completion of a one year or longer academic program in dispensing opticianry or optical technology with a dispensing emphasis.
• Must possess or obtain ABO Certification within one year of hire date.

Required Knowledge, Skills, Abilities & Behaviors:

• Communicates with students, faculty, staff and the public appropriate to the age of the individual served.
• Builds on basic learning and carries it from one situation to another.
• Demonstrates critical thinking skills in problem solving and decision-making.
• Asks questions and seeks assistance.
• Takes responsibility to eliminate the source of problems.
• Demonstrates confidentiality regarding information pertaining to all students, faculty and staff.
• Maintains proper appearance and personal conduct for the employee's particular job.
• Uses effective communication skills taking into consideration body language, filters, listening, paraphrasing, and questions with customers of diverse ethnic and cultural backgrounds.
• Demonstrates ability to work in a team environment.
• Demonstrated ability to support, and maintain diversity among students, faculty, and staff.
• Excellent verbal and written communication skills and the ability to apply good judgment and a professional manner when interacting with students, patients, faculty, optometric physicians, co-workers, and others in the health care community.
• Proven ability to work within the guidelines of good Optometric practice.
• Professional appearance and a high level of self-motivation and interest in optometry program development.
• Strong word processing and database management skills. Working knowledge of computers and standard office equipment.
• Must comply with HIPAA rules and procedures as described in the Pacific University College of Optometry Privacy Policies and Procedures Manual.
• Must possess the skills and motivation necessary to work independently and as a team member.
• Ability to respect the roles and challenges of staff, students,…