Administrative Assistant (RHC)

Position Summary

The Administrative Assistant serves as a key strategic and operational partner to the Director of Tribal Member Services, functioning as the primary point of contact for internal and external stakeholders. This position provides high-level administrative, executive, and operational support, ensuring the effective coordination of departmental activities, priorities, communications, and initiatives.

The Administrative Assistant serves as a key strategic and operational partner to the Director of Tribal Member Services, functioning as the primary point of contact for internal and external stakeholders. This position provides high-level administrative, executive, and operational support, ensuring the effective coordination of departmental activities, priorities, communications, and initiatives.

The Administrative Assistant exercises independent judgment, discretion, and initiative to manage complex schedules, confidential information, executive communications, and cross-departmental coordination. This role is critical to maximizing the efficiency, effectiveness, and professionalism of the Tribal Member Services Department while supporting service delivery to Tribal Members.

• Manage and maintain the Director’s complex calendar, including scheduling meetings, coordinating locations, confirming and rescheduling appointments, and independently determining scheduling priorities to accommodate urgent or high-level meetings.
• Serve as a trusted administrative partner to the Director by preparing, drafting, and editing professional correspondence, reports, memoranda, and a high degree of accuracy and confidentiality.
• Coordinate travel arrangements, prepare and reconcile expense reports, and manage department-related purchasing and budget tracking in accordance with organizational policies.
• Screen, organize, prioritize, and route incoming communications, mail, and requests, exercising sound judgment in determining appropriate responses or escalation.
• Maintain organized electronic and physical filing systems; ensure accurate record retention, document archiving, and data integrity for departmental records.

• Identify, prioritize, track, and follow up on action items, deadlines, and projects, ensuring timely completion and proactive communication with the Director.
• Anticipate upcoming commitments and prepare the Director in advance by compiling briefing materials, summaries, reports, presentations, and relevant background information.
• Prepare, review, and edit presentations, reports, and meeting materials for internal leadership, committees, and external stakeholders.

• Serve as a liaison between Tribal Member Services and internal departments, external partners, clinics, and Tribal entities, fostering collaboration, trust, and clear communication.
• Organize and support departmental, committee, or other meeting types as assigned, including preparation and distribution of agendas, meeting materials, and accurate meeting minutes.

• Maintain the highest level of discretion and confidentiality.

• Perform all duties in compliance with organizational safety policies, ergonomic standards, and required protective protocols to ensure personal and workplace safety.
• Actively promote a safe, respectful, and professional work environment for all staff and Tribal Members.
• Perform other related duties as assigned by the Supervisor.

• Required Education & Experience
• Minimum 18 years of age.
• An equivalent combination of education and progressively responsible administrative experience, Associate’s degree preferred.
• Demonstrated experience providing high-volume administrative support, preferably in a healthcare, Tribal, or governmental environment.
• Bilingual English/Spanish preferred but not required.

• Exceptional written and verbal communication skills with the ability to communicate professionally across diverse audiences.
• Proven ability to manage multiple priorities, deadlines, and confidential…