Service Coordinator

RICE Services Inc., (A 100% employee owned ESOP) is looking to hire an organized, professional Project Coordinator to join our team.

Fulltime position, Monday through Friday

Summary:

Join our dynamic team as a Project Coordinator supporting single-family and multi-family divisions. In this pivotal role, you will assist with scheduling, documentation, service coordination, and communication between field technicians, builders, and internal departments to ensure efficient project execution.

Duties and Responsibilities:

• Assist in the planning, execution, and completion of projects within specified deadlines.

• Maintain detailed project documentation and service records daily.

• Create service calls, service order numbers, and part order number; process service credit return forms, complete CF2R forms; and closing out completed service calls daily.

• Submit weekly reports to management on technician completions and callbacks

• and correspondence.

• Monitor and document project completions and non-completions.

• Schedule HVAC Start-ups

• Send invoices for out of warranty homes.

• Schedule and organize daily service appointments from multiple builders and property managers

• Prepare weekly purchasing spreadsheets with ordered and returned items for monthly purchasing meeting with company leadership.

• Coordinate with General superintendent and Multi - Family technicians.

• Provide daily project status updates to builders for each service call (Includes who is scheduled, left a message, completed tasks, return needed, Etc.)

• Serve as a backup dispatcher for plumbing when needed.

• Ensure adherence to company policies, procedures, and quality standards throughout the project lifecycle.

Benefits

Eligible for Medical, Dental & Voluntary plans (after eligibility criteria is met. )

Paid Basic Life and AD&D at no cost

401k Retirement Plan

ESOP Retirement Plan

Sick Pay

Vacation Pay

Holiday Pay

Requirements:

• Bachelor's degree in Business Administration, Project Management, or a related field

• Minimum of 2 years of experience in project coordination or a similar role

• Strong organizational and time-management skills

• Excellent written and verbal communication abilities

• Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana)

• Ability to work effectively under pressure and meet tight deadlines

• Strong problem-solving skills and attention to detail

• Demonstrated ability to manage multiple tasks and projects simultaneously

• Experience with budget management and tracking

• Familiarity with project management methodologies (e.g., Agile, Waterfall)

• Strong interpersonal skills and ability to work collaboratively with cross-functional teams

• Knowledge of risk management and quality assurance processes

• Ability to adapt to changing project requirements and priorities

• Certification in Project Management (e.g., CAPM, PMP) is a plus

To maintain a safe job site, employment is contingent upon successful completion of a drug test and pre-employment physical

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