Planet Fitness - Member Services Representative - Part Time - Corona Grand Oaks

Corona (Grand Oaks), CA 3685 Grand Oaks, Corona, CA 92881, United States of America. Pay: $16.90 - $17.50.

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including: answering phones in a friendly manner and assisting callers with a variety of questions.
• Check members into the system.
• Take prospective members on tours.
• Sign up new members calculating rates and monthly payment amounts.
• Assist the Club Manager in counting out the drawer as needed.
• Facilitate needed updates to members’ accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club: completing daily assigned tasks within the first hour of your shift, helping complete the priority cleaning list each day, completing walk‑around and bathroom checks periodically, and helping complete any special cleaning projects as needed.
• Other duties and responsibilities based on club needs.

• Must be 18 years of age or older.
• High School diploma or GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co‑workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem‑solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.

NOTE:

Only those applicants under consideration will be contacted.

We never require advance payments for any reason. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at

Taymax Group is an equal‑opportunity employer. Our employment decisions are based on merit, qualifications and business needs.