Consumer Relations Representative (Temp Only

Consumer Relations Representative (Temp Only)

USA - Corona, CA

Step into the role of Consumer Relations Representative Temp at Monster Energy and become the ultimate champion of customer service! You'll deliver top-notch support, providing accurate info and swift solutions to all questions, inquiries, and challenges our customers throw your way. Partner up with our awesome internal teams to tackle customer inquiries head-on, ensuring they're reviewed, processed, and analyzed faster than a Monster can rev up your day.

Ready to join the front lines and make an impact? Let’s rock this!

• Answer calls, e-mails, and written communication from consumers regarding all Monster Energy product lines.
• Create and maintain reports in the Consumer Relations database by imputing new consumer inquiries. Process reports, analyze data, and identify and escalate trend data to appropriate business partners.
• Initiate internal investigations with appropriate business partners. Acts as coordinator, gathers additional information, and works closely with other departments to complete record requirements.
• Maintain relationships with internal departments to help identify and provide solutions.
• Perform other duties as assigned.

• Prefer a Bachelor s Degree in the field of business, communications, or related areas
• Additional Experience Desired:
  Minimum 1 year of experience in consumer relations, customer service, or call center
• Computer Skills Desired:
  Intermediate to advanced level of Microsoft Office Suite, specifically Excel functionality.
• Preferred
  
  Certifications:
  
  N/A
• Additional Knowledge or Skills to be Successful in this role:
  Fluent in Spanish or French a plus (read/write/speak)

Monster Energy provides competitive total compensation. The estimated hourly pay range for this position is listed below. Actual compensation may vary based on skills, qualifications, experience, and work location.

Pay Range

$17 - $23 USD

For United States applicants:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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People can become disabled, so we need to ask this question at least every five years.

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