Loan Officer Associate

Loan Officer Associate

Loan Officer Associate (Associate) assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. The Associate will complete online and classroom educational sessions while receiving operational and hands‑on training.

• Learning Development: Participate in formal training programs provided by the company. These programs cover various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process. Train with manager on mortgage rate sheets to learn to accurately price and lock loans. Review various daily/weekly/monthly reports to learn the overall mortgage process from application to closing.
• Continuous Education and Licensure: Successfully complete testing for mortgage licensing and appropriate state licensing as needed. Maintain up‑to‑date knowledge of RESPA through continuing education courses.
• Support and Coordination: Update the loan application with any missing data. Maintain notes within the Loan Origination System to ensure complete exchange of information. Occasionally provide initial set up of the file.
• Business Development and Customer Relations: Participate in builder and realtor functions to develop and maintain relationships. Work with Division Manager and Loan Officers on local marketing campaigns.
• Customer‑Centric Approach: Ensure that borrowers can easily reach out through various channels (phone, email, chat) and receive prompt responses. Act as a primary contact between borrowers and their Loan Officers, scheduling and conducting meetings as needed to discuss follow‑up issues or items that need to be addressed.
• Collaboration and Flexibility: Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed.

• High school diploma or equivalent.
• BA or BS preferred.
• Mortgage or banking experience (preferred).
• Experience in articulating product or service features, benefits, and value.
• A genuine passion for going above and beyond to ensure customer satisfaction.
• Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities.
• Proficient in using standard office software (e.g., Microsoft Office Suite).
• Valid driver’s license and reliable transportation.

Regular, in‑person attendance at company communities/job sites and offices during regular work hours is an essential function of this job. Requires the ability to work in excess of eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.

Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.

We reasonably expect the base compensation offered for this position to range from an hourly rate of $19.36 - $21, subject to adjustment based on business‑related factors such as employee qualifications, geographic pay differentials, and operational considerations. This position may be eligible for bonuses and commissions. This position will be eligible for the described benefits listed in the section above in accordance with company policy.

• Robust health insurance plans – Medical, Dental and Vision coverage.
• 401(k) retirement plan with a $1 for $1 company match up to 5%.
• Paid Parental Leave and an Associate Assistance Plan.
• Education Assistance Program.
• Up to $30,000 in Adoption Assistance.
• Up to three weeks of vacation annually.
• Holiday, Sick Leave and Personal Day policies.
• New Hire Referral Bonus Program.
• Home Purchase Discounts.
• Everyone’s Included Day.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.