Public Safety Dispatcher I​/II Flex - Lateral

Public Safety Dispatcher II

Salary: $5,927 - $7,204 monthly.

About the Role: We are not just a public safety agency — we are a dynamic team of individuals passionate about making a positive impact on our community. As a Corona Police Department Public Safety Dispatcher II, you will be at the forefront of ensuring public safety while working in a supportive and inclusive workplace that values growth, well‑being, and contributions.

Quick thinking, sharp judgment, and excellent customer service are essential in this role.

Our department offers a relaxed environment with casual dress, a 24/7 stocked snack bar, and massage chairs for breaks. We focus on mental and physical wellness and provide additional pay incentives such as time and one‑half for all holidays worked, 10 hours in lieu of the holiday, and overtime compensation or compensatory time off (CTO).

Candidates must be available to work assigned and rotating shifts, including weekends and holidays.

• Actively working in a dispatch capacity.
• Attach a valid 5‑minute typing certificate of at least 40 wpm (test taken within 1 year of application).
• Possess a POST Basic Public Safety Dispatch Certificate (attach to application).
• Candidates who do not meet these 3 requirements will be disqualified from consideration and are recommended to apply for the Public Safety Dispatcher I/II‑Entry Level.

• Completion of the twelfth (12th) grade or equivalent.
• Knowledge of operations and services of a comprehensive municipal law enforcement agency and the dispatch function, including methods and techniques of receiving, prioritizing, and dispatching emergency and non‑emergency calls.
• Familiarity with principles, practices, methods, techniques, and terminology used in public safety dispatching, including computer‑aided dispatch and related emergency systems.

• Assess and prioritize emergency situations while remaining calm and using sound, independent judgment.
• Dispatch appropriate response units for a diverse range of emergency situations.
• Quickly and accurately disseminate information.
• Effectively communicate with upset and irate callers; obtain necessary information from individuals in stressful or emergency situations.
• Compile and summarize information to prepare accurate, clear, and concise reports.
• Memorize codes, names, street locations, and other information.
• Read and interpret maps and other pertinent documentation.
• Make independent decisions that affect the safety of public safety personnel, citizens, and property within established parameters.
• Learn and effectively utilize various law enforcement software programs to retrieve or record information quickly and accurately.
• Learn and apply a wide variety of classification codes and computer commands and standard broadcasting procedures and rules.
• Operate a computerized dispatch system, radio, and telecommunications systems quickly and accurately.
• Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.

• Actively working as a Public Safety Dispatcher.
• Possession of a POST Basic Public Safety Dispatch Certificate (must be attached to your application).
• Possession of or ability to obtain a valid CLETS Certification to be maintained throughout employment.
• Level II:
  One (1) year of increasingly responsible public safety dispatch experience as a Public Safety Dispatcher I with the City of Corona or in a comparable capacity with the City of Corona and successful completion of a training program.

• Integrity – Being truthful and ethical in what we do, say, and represent, both personally and professionally.
• Respect – Commitment to respect one another and the community served.
• Inclusion – Welcoming to all, regardless of background.
• Teamwork – Working together to achieve our mission, strengthening the department and community.
• Innovation – Providing modern police services and continually improving organizational practices.

This position is FLSA Non‑Exempt eligible for overtime compensation.