Customer Service REP - Per Diem

Per Diem

The customer service representative is responsible for querying all persons entering the hospital based on a set of standardized questions related to their current health status prior to allowing entry into the building. The screener will ensure each person practices hand hygiene, wears appropriate personal protective equipment, and completes the required question set. Visitors will be evaluated and directed appropriately. During non‑busy times, the screener will complete other duties such as logging patient belongings, reviewing and reporting infectious disease, data tabulation, report generation, and other duties as assigned.

• Query all persons entering the hospital based on standardized health questions.
• Ensure compliance with hand hygiene and personal protective equipment requirements.
• Evaluate and direct visitors appropriately.
• Log patient belongings and maintain inventories.
• Review and report infectious disease incidents.
• Tabulate data and generate reports.
• Perform other duties as assigned.

The tradition of caring that culminated in the establishment of Corona Regional Medical Center® began in 1965, with the founding of Corona Community Hospital. Since that time the hospital has changed to meet the needs of the rapidly growing community. Corona Community Hospital merged with Circle City Medical Center in 1992 and the resulting entity became Corona Regional Medical Center. The merged hospitals are now a 238‑bed community hospital network comprised of a 160‑bed acute care hospital and a 99‑bed rehabilitation campus.

It is certified by The Joint Commission, employs more than 1,250 trained healthcare workers and has a medical staff of approximately 347 physicians representing more than 40 specialties.

• Tuition Reimbursement.
• Career development opportunities across UHS and our 300+ locations.
• Diverse programming to expand your experience.
• Health Stream online learning catalogue with plenty of free CEU courses.
• Competitive compensation and generous paid time off.
• Excellent medical, dental, vision and prescription drug plans.
• 401(k) with company match and discounted stock plan.
• Pet insurance.
• SoFi student loan refinancing program.
• More information is available on our Benefits Guest Website:

• Good customer service and communication skills.
• Adapt quickly to change in a positive manner.
• Effective verbal and non‑verbal communication (positive attitude).
• Organized and efficient working style.
• Proficiency in Microsoft Office and computer use.
• Exercise initiative while remaining within job description boundaries.
• Attention to detail, accuracy and maintaining confidentiality.
• Effective interpersonal, oral and written communication skills in English.

One year of customer service experience preferred.

High school diploma or equivalent. Health care or caregiver training preferred.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.